Privacy policy
Last updated:
Who we are
The data controller is . Contact: .
ICO registration number:
What we collect
- Order details: your name, delivery address, email, phone number (if given) and what you bought.
- Payment: handled by Shopify's checkout and payment providers. We do not see or store your full card number.
- Messages you send us about orders, sizing or returns.
- Browsing data from cookies and similar tools, only where you allow it (see below).
Why we use it, and the legal basis
- To take, deliver and support your order (contract).
- To keep records we are required to keep, such as tax records (legal obligation).
- To send marketing emails, only if you opt in (consent). You can unsubscribe at any time.
- To measure and improve our ads with the Meta Pixel and Conversions API, only if you accept marketing cookies (consent).
Cookies
We use cookies needed for the basket and checkout to work. Analytics and advertising cookies, including the Meta Pixel, are only set after you agree in our cookie banner.
Who we share it with
- Shopify (store and checkout).
- Our delivery carrier , so they can deliver your parcel.
- Meta Platforms, for ad measurement, only with your consent.
Some of these providers process data outside the UK. Where they do, they use approved safeguards such as the UK International Data Transfer Addendum.
How long we keep it
Order records are kept for 6 years for tax purposes.
Your rights
Under UK GDPR you can ask to see, correct or delete your data, object to or restrict how we use it, and take a copy of it. Email . You can also complain to the Information Commissioner's Office at ico.org.uk.